This withdrawal notice applies to consumers within the meaning of §13 BGB who enter into a contract for the use of the Orbi platform. Coaches who use Orbi for self-employed or commercial activity (entrepreneurs within the meaning of §14 BGB) have no statutory right of withdrawal. This applies in particular to sole proprietors using the platform for client management.
If you are a consumer, you have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the date of contract conclusion.
To exercise your right of cancellation, you must inform us (Noam Bergmann, Pflugstr. 19, 10115 Berlin, Germany, hello@orbi.so) of your decision to cancel by a clear statement (e.g., a letter sent by post or email). You may use the model withdrawal form, but it is not obligatory.
If you cancel this contract, we shall reimburse all payments received from you within 14 days from the day on which we receive notice of your cancellation. We will use the same means of payment you used for the original transaction.
For contracts on the supply of digital content (such as the Orbi platform), the right of withdrawal expires when we have begun performance of the contract after you have expressly consented to performance beginning before the end of the withdrawal period and acknowledged that you lose the right of withdrawal upon the start of performance (§356(5) BGB).
Last updated: 2026-04-14
Questions? Contact us at legal@orbi.so
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